Our underwriting partners, Hollard, Lloyd’s and HDI, are licensed insurers in New Zealand under section 19 of the Insurance (Prudential Supervision) Act 2010.
Ando is an underwriting and claims agent of Hollard
The Hollard Insurance Company Pty Ltd (Hollard) and its related entities are part of the privately owned Hollard international group of companies, operating in Australia and New Zealand. Ando has an underwriting agency agreement in place with Hollard which delegates authority to Ando to issue and administer insurance policies and manage underwriting and claims on Hollard’s behalf.
Hollard has been operating in Australia and New Zealand since 1999 and is the fifth largest general insurer in Australia.
Hollard works in proud partnership with a range of leading Australian direct insurance brands, agencies and broker businesses to deliver insurance solutions to bring to market a variety of insurance products that serve a wide range of customer needs.
Hollard is licensed by the Reserve Bank of New Zealand (RBNZ). It is also authorised by the Australian Prudential Regulation Authority (APRA) and holds an Australian Financial Services Licence issued by the Australian Securities and Investment Commission. View Hollard’s solvency margin information at www.hollard.com.au/about-hollard/our-business/hollard-in-new-zealand.
For more information on Hollard, visit www.hollard.com.au.
The Financial Strength Rating of our partner Hollard
Ando writes business on behalf of The Hollard Insurance Company Pty Ltd.
The Hollard Insurance Company Pty Ltd has a financial strength rating of A (Strong) issued by Standard and Poor’s.
The rating scale is:
|
AAA Extremely Strong |
BB Marginal |
CC Extremely Weak |
|
AA Very Strong |
B Weak |
C Selective Default |
|
A Strong |
CCC Very Weak |
D Default |
|
BBB Good |
Further information on these ratings is available at www.standardandpoors.com
An overseas policyholder preference applies. Under Australian Law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.
Fair Insurance Code
The Hollard Insurance Company Pty Ltd is a member of the Insurance Council of New Zealand and its New Zealand partners adhere to the Fair Insurance Code, which provides you with assurance that they have high standards of service to their customers.
You can access a copy of the code here.
Fair Conduct Programme
At Ando, we are guided by the fair conduct programme of our underwriting partner Hollard, and we’re committed to meeting the same high standards. Find out more about Hollard's Fair Conduct Programme.
Ando is a coverholder at Lloyd’s
Lloyd’s is the world’s leading insurance and reinsurance marketplace. Through the collective intelligence and risk-sharing expertise of the market’s underwriters and brokers, Lloyd’s helps to create a braver world.
The Lloyd’s market does this by sharpening the insight to anticipate and understand risk, and the knowledge to develop relevant and innovative forms of insurance for customers globally.
Lloyd’s offers the efficiencies of shared resources in a marketplace that covers risks from more than 200 territories, in any industry, at any scale.
Lloyd’s promises a trusted partnership – helping people, businesses and communities to recover in times of need and build resilience for the future.
Lloyd’s is a 330-year old start up, founded by a few brave entrepreneurs in a coffee shop. Three centuries later, the Lloyd’s market continues that proud tradition – sharing risk and inspiring courage everywhere.
As a Lloyd’s coverholder, Ando is authorised, under the terms of various binding authorities, to issue contracts of insurance to customers on behalf of certain Lloyd’s syndicates. In some cases, Ando also has the authority to manage claims on their behalf.
Lloyd’s underwriters are licensed to write non-life insurance and reinsurance throughout New Zealand.
For information on the financial strength ratings of Lloyd’s, please click here.
For more information on Lloyd’s, visit www.lloyds.com.
Fair Insurance Code
Lloyd’s is a member of the Insurance Council of New Zealand and its New Zealand Coverholders adhere to the Fair Insurance Code, which provides you with assurance that they have high standards of service to our customers.
You can access a copy of the code here.
Fair Conduct Programme
At Ando, we are guided by the fair conduct programmes of our underwriting partner Lloyd’s, and we’re committed to meeting the same high standards. Find out more about their programmes below:
Lloyd’s Fair Conduct Programme
MS Amlin’s Fair Conduct Programme (a Lloyd’s syndicate)
