Thank you

Thank you for supporting and encouraging your clients to use our approved motor repairers when possible. As you know our handpicked repairers are well-established and some of the best in the business – which means great service and quality workmanship for your clients.

Enabling speed and efficiency

We have also been working hard on integrating our claims platform Gradient with the autobody shop management system Clear21/iBodyshop which will enable a faster repair approval and assessment process. Enabling speed and efficiencies in the repair process is critical especially given the challenges that the repairer industry is facing with repair delays and long lead times because of staffing and capacity issues.

Growing network

Our network is always growing with Shields Bros being the latest addition. Shields Bros is one of New Zealand’s largest privately owned collision repairer with 12 convenient locations. We will be looking to add more repairer partners in 2024 with a focus on expanding more broadly across New Zealand.

Click here for the map showing our network of approved motor repairers.

The benefits for clients when using our approved motor repairer network

Clients will receive:

> priority assessments and repair pre-approvals (for repairs under $10K) so that they can get back on the road faster.
> a repair guarantee.
> regular updates throughout the repair process.
> access to a courtesy car (subject to vehicle availability).

 

All our approved motor repairers use the latest technology and equipment and have agreed our standards of workmanship and customer service levels. They are also:

> CRA Licensed collision repairers.
> I-CAR approved technicians.