Time is money, and the clock never stops, even if your vehicle does. That’s why our number-one priority is the same as yours – getting your business back on the road, fast. We offer cover options for a range of operations, whether you have a fleet of one or one-thousand.
We know that our logistics customers have a job on their hands coordinating goods from A to B (often via C and D), so if your container ends up in Kaikoura instead of Kaitaia, carrying lemons instead of limes, we’ve got your back.
If an incident does occur, you’ll be supported by an in‑house Commercial Motor Vehicle claims team that understands the disruption an incident can cause. Claims are managed by the right experts from day one, with our claims handlers and motor assessors working together to make quicker decisions and reduce delays, keeping you and your broker informed every step of the way. Our heavy motor assessors understand the intricacies of complex heavy vehicle issues and are focused on solving them to get you back on the road sooner.
For added peace of mind, Ando Assist provides heavy motor vehicle customers with 24/7 accident scene assistance nationwide. This includes vehicle recovery and towing, specialist equipment designed to safely recover heavy vehicles, accident scene clean‑up, and coordination with emergency services and local bodies – helping manage the situation efficiently to reduce disruption to your business.
We sell our policies exclusively through many of New Zealand’s leading insurance brokers. With their industry-specific expertise, they can help you choose the right transport and logistics insurance to protect your business. Contact your broker to find out more.
Examples of who we cover
- Couriers
- Line haul operations
- Registered motor vehicle traders
- Rideshare
- Taxi drivers
- Trucking fleets
- Buses
- Rental fleets
What we cover
Business assets
Loss of income
Carriers Liability
Freight Forwarders Liability
Liabilities
Safety first, before risk turns to downtime
Our comprehensive Commercial Motor Vehicle insurance for heavy motor fleets is built to support your whole business, not just the vehicle. Cover extends across the things that matter when something goes wrong, from support for drivers and their families after an incident, to mobile technology, consequential loss and specialist recovery.
As a Foundation Partner with leading compliance provider TruckSafe, we can also connect heavy motor vehicle operators with specialist health and safety support and driver training, helping lift standards, strengthen compliance and reduce risk.
This proactive focus is reinforced by our in‑house Fleet Risk Management team, who work alongside brokers to identify heavy motor vehicle customers that would benefit from tailored advice on training, technology and safety initiatives. The goal is simple: safer fleets, stronger compliance and better day‑to‑day performance.
Get expert advice from one of
New Zealand’s leading insurance brokers
As an underwriting agency, we sell our policies exclusively through most of New Zealand’s leading insurance brokers. Our broker partners have the specialist knowledge to assess your risk and provide expert advice, helping ensure you get the right cover for your needs.