North Island severe weather – we’re here to help

If you have been affected by the severe weather, we hope that you’re safe and well. We’re here to support you – if you need to make a claim, please contact your broker, click below to make a claim online or call our team on 0800 567 333.

To help speed up the claims process and make your claim run as smoothly as possible, please read our guide of what you should do and the information we need from you.

Make a claim nowView guide now

This is our insurance policy

Ando is determined to do more for the wellbeing of all Kiwis and that’s why we founded Trees for Transport.

Read more

North Island severe weather – we’re here to help

If you have been affected by the severe weather, we hope that you’re safe and well. We’re here to support you – if you need to make a claim, please contact your broker, click below to make a claim online or call our team on 0800 567 333.

To help speed up the claims process and make your claim run as smoothly as possible, please read our guide of what you should do and the information we need from you.

Make a claim nowView guide now

OUR RESPONSE TO COVID-19

Ando remains fully operational through this period and all our staff are set up to work remotely from home. Our IT infrastructure is designed to enable all staff to work remotely and there will be no change in the high level of security with which we access systems and store data.

Need to make a claim?

Please speak to your broker in the first instance. If you’re not able to get in touch with your broker during this time, you can make a claim using our online claim forms.

Make a claim

Questions about your insurance policy?

If you have any questions about your insurance policy, please speak to your broker.

Please remember to be kind to each other and take care.

"For too long, insurance has been an overly complex and traditional industry with insufficient attention paid to the most important part of the business – the customer.

We thought it was time, long overdue in fact, to address this.

So, at Ando we are challenging some of the industry norms and finding ways to make insurance less complex, less stressful and more transparent. We think New Zealanders should expect more from their insurers and we will be doing everything we can to create better insurance experiences for all of our customers."

John Lyon
Founding Director
claims

Need to make a claim?

Call our friendly team on 0800 567 333 or click below to make a claim online.

Claim now
EQC-Homepage-HI

Natural hazard claims process

If your home or land is damaged by a natural hazard, we will be your single point of contact for the entire claim including the NHCover portion of your claim. NHCover is provided by the Natural Hazards Commission Toka Tū Ake (formerly EQC).

Find out more
ando-home-828x536px_hi

Over 115,000
policies

We cover New Zealand businesses, homes, contents and cars. Check out our cover options for the things that matter to you.

Personal insurance Business insurance
We have over
38,000
policies covering New Zealand businesses
We have over
69,000
policies covering New Zealanders' homes, contents and cars
We have over
300
experienced team members across New Zealand
  • We believe insurance should be less complex, less stressful and more transparent. Simply put, we want New Zealanders to expect more of their insurers.